As first time homebuyers we didn't have any idea what to expect. His expertise with everything real estate related was top notch. Whenever we had a question, he was just a text away no matter what time it was and his response time was very prompt. We were always relieved to be in such good hands and didn't have to worry about a thing! 5 stars, two thumb's up, 10/10 for the home buying experience with Shep!